If you have technical Problem, please open a ticket: https://www.spadnext.com/discover/how-to/get-help.html
Do NOT hijack other people threads, until you have exactly the same problem!
After a virus i have reinstalled my computer and prepar 3D. Now, i want reinstall Spadnext but it ask me the order and password. I don't wrote this and there aren't solution for remind expect here.
Administrator, may you give me my account informations ?