Cannot Get Support

Discussion about Problems.
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FlyDoc
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Cannot Get Support

Post by FlyDoc » 02 Jun 2019, 00:46

Does anyone know if we can get support? I have tried to contact through the support portal with several tickets and have never received replies. Is everything Ok?

pipsara
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Re: Cannot Get Support

Post by pipsara » 02 Jun 2019, 09:30

I paid for the complete edition with supposedly priority support as part of the price....I have two outstanding support tickets with absolutely no response. Not good enough if it's promised as part of the deal...
Mike

FlyDoc
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Re: Cannot Get Support

Post by FlyDoc » 02 Jun 2019, 17:08

Me too. Lifetime, etc. My concern is that something happened with Ulrich. He has always been very good about getting back in touch......

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