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Re: I cannot call up the program

Posted: 21 Sep 2021, 22:41
by tiger190348
Uwe`s problem is exactly mine. I still can`t call the program. I understand you correctly, I have to wait ?
Gruß Klaus

Re: I cannot call up the program

Posted: 22 Sep 2021, 21:57
by Uwe Fey
Hello again,
the issue was solved last night with the help of Ulrich fron SPADneXt-Support: I had to delete the file "%APPDATA%\SPAD.neXt\SPAD.neXt.lic". Then I could enter the new license and every thing works well now. Thank you for helping!
There is one question remaining, but this is OT: Can I operate an up-to-date version for MSFS and an older version for Xplane in parallel?

Best regards
Uwe

Re: I cannot call up the program

Posted: 24 Sep 2021, 08:38
by tiger190348
Uwe, where have you found the file
Gruß Klaus

Re: I cannot call up the program

Posted: 24 Sep 2021, 23:51
by tiger190348
Hello,
I have 2 problems: the English language and the associated understanding of what is required or expected of me and its implementation. I`ve read in some posts that a file (%APPDATA%\SPAD.neXt\SPAD.neXt.lic) needs to be deleted. My problem is that I don`t know how and where. I kindly ask for an answer so that I can finally use the prpgram.
Gruß Klaus

Re: I cannot call up the program

Posted: 28 Sep 2021, 03:23
by c0nnex
This message appears if already a SPAD.neXt license is on your system. (You assumingly bought a new license, which is more expensive ..)

If you bought a second license you can delete the file %APPDATA%\SPAD.neXt\SPAD.neXT.lic. SPAD will then allow you to enter a new license.
You can open a ticket afterwards to have your licenses merged (and turn the overpayed money into extra update subscription)

Re: I cannot call up the program

Posted: 05 Oct 2021, 00:00
by tiger190348
Hello, finally SpadneXt works for me too. My problem was an older existing version on my computer and my inability to understand and implement the whole procedure. Allen ein Dankeschön.
Gruß Klaus
PS. Jetzt wird auch mein A 320 neo FBW Cockpit mit MSFS 2020 fertig.