Current SPAD.neXt Release: 0.9.12.85

This forum has been set to readonly. Please join our Discord Community.

SPAD.neXt online services are no longer available for SPAD.neXt Versions < 0.9.11.5

I cannot call up the program

Discussion about Problems.
Forum rules
If you have technical Problem, please open a ticket: https://www.spadnext.com/discover/how-to/get-help.html

Do NOT hijack other people threads, until you have exactly the same problem!
tiger190348
Passenger
Posts: 7
Joined: 15 Sep 2021, 16:08
Status: Offline

Re: I cannot call up the program

Post by tiger190348 » 21 Sep 2021, 22:41

Uwe`s problem is exactly mine. I still can`t call the program. I understand you correctly, I have to wait ?
Gruß Klaus

Uwe Fey
Passenger
Posts: 6
Joined: 21 Sep 2021, 17:28
Status: Offline

Re: I cannot call up the program

Post by Uwe Fey » 22 Sep 2021, 21:57

Hello again,
the issue was solved last night with the help of Ulrich fron SPADneXt-Support: I had to delete the file "%APPDATA%\SPAD.neXt\SPAD.neXt.lic". Then I could enter the new license and every thing works well now. Thank you for helping!
There is one question remaining, but this is OT: Can I operate an up-to-date version for MSFS and an older version for Xplane in parallel?

Best regards
Uwe

tiger190348
Passenger
Posts: 7
Joined: 15 Sep 2021, 16:08
Status: Offline

Re: I cannot call up the program

Post by tiger190348 » 24 Sep 2021, 08:38

Uwe, where have you found the file
Gruß Klaus

tiger190348
Passenger
Posts: 7
Joined: 15 Sep 2021, 16:08
Status: Offline

Re: I cannot call up the program

Post by tiger190348 » 24 Sep 2021, 23:51

Hello,
I have 2 problems: the English language and the associated understanding of what is required or expected of me and its implementation. I`ve read in some posts that a file (%APPDATA%\SPAD.neXt\SPAD.neXt.lic) needs to be deleted. My problem is that I don`t know how and where. I kindly ask for an answer so that I can finally use the prpgram.
Gruß Klaus

User avatar
c0nnex
Site Admin
Posts: 5469
Joined: 10 Mar 2015, 21:52
Location: Munich, Germany
Contact:
Status: Offline

Re: I cannot call up the program

Post by c0nnex » 28 Sep 2021, 03:23

This message appears if already a SPAD.neXt license is on your system. (You assumingly bought a new license, which is more expensive ..)

If you bought a second license you can delete the file %APPDATA%\SPAD.neXt\SPAD.neXT.lic. SPAD will then allow you to enter a new license.
You can open a ticket afterwards to have your licenses merged (and turn the overpayed money into extra update subscription)

tiger190348
Passenger
Posts: 7
Joined: 15 Sep 2021, 16:08
Status: Offline

Re: I cannot call up the program

Post by tiger190348 » 05 Oct 2021, 00:00

Hello, finally SpadneXt works for me too. My problem was an older existing version on my computer and my inability to understand and implement the whole procedure. Allen ein Dankeschön.
Gruß Klaus
PS. Jetzt wird auch mein A 320 neo FBW Cockpit mit MSFS 2020 fertig.

Locked