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suddenly damaged pc, and license transfer

Posted: 11 Jun 2019, 15:07
by toppe
hi mr ulrich.
these days my pc is broken, I have a COMPLETE EDITION license and I read that to switch from one pc to another we must first deactivate the license, unfortunately I didn't have time to do it because my pc is it is suddenly turned off. now I have it from the technician for the repair but in case the hard disk was irretrievably damaged how can I do to be able to transfer my COMPLETE EDITION license to another new pc? danke.

Re: suddenly damaged pc, and license transfer

Posted: 11 Jun 2019, 15:57
by c0nnex
Just install and activate on new PC. The old license will be voided and blacklisted automatically .

Re: suddenly damaged pc, and license transfer

Posted: 11 Jun 2019, 16:20
by toppe
danke ulrich
installing on a new pc automatically creates a new license that I have to memorize?

Re: suddenly damaged pc, and license transfer

Posted: 11 Jun 2019, 16:21
by toppe
with the occasion I pay and also install the update for the current year

Re: suddenly damaged pc, and license transfer

Posted: 11 Jun 2019, 16:42
by c0nnex
No it's all the same. Just the license will be tied to the new computer internally. Nothing you need that memorize.

Re: suddenly damaged pc, and license transfer

Posted: 11 Jun 2019, 16:52
by toppe
vielen dank

Re: suddenly damaged pc, and license transfer

Posted: 24 Jun 2019, 23:32
by toppe
hi, I just downloaded spad.next on another pc, I did as per the procedure, I performed DELEATE LICENSE first on the other pc and once the download on the new pc I entered the data of my COMPLETE EDITION license but says: licenseKey is not correct, can you help me please ?? Mr Ulrich danke

Re: suddenly damaged pc, and license transfer

Posted: 24 Jun 2019, 23:34
by toppe
performed: DEACTIVATE LICENSE i'm sorry