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Purchased but cannot re-activate

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Clutch Cargo
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Purchased but cannot re-activate

Post by Clutch Cargo » 19 Jun 2016, 20:15

I purchased SPAD Next and activated the trial version. It worked correctly. However, I wanted to start fresh so I uninstalled Spad next and deleted all remaining files. Downloaded latest version of Spad Next and installed. When I tried to use the same Order ID, Email and License key to activate I now get "Problem processing your license"????

Order# REMOVED SENSITIVE INFORMATION
Last edited by c0nnex on 19 Jun 2016, 20:20, edited 1 time in total.
Reason: REMOVED SENSITIVE INFORMATION

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c0nnex
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Re: Purchased but cannot re-activate

Post by c0nnex » 19 Jun 2016, 20:23

Open a ticket at https://www.fsgs.com/support or email support@fsgs.com

I always wonder, why everyone is so in-sensitive about revealing sensitive information to public.
This forum is indexed by many search engines, and with your order-number everyone could claim the license to be theirs...

Clutch Cargo
First Officer
Posts: 55
Joined: 20 Apr 2016, 06:13
Status: Offline

Re: Purchased but cannot re-activate

Post by Clutch Cargo » 19 Jun 2016, 20:26

I figured you would need the order# to send me a new key. Other sites require Order #'s for support (Orbx for example). I shut down the program re-opened, inserted the infomation and now it was successful so issue is resolved.

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