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[Forum] Keep informed if a reply is made to a support request

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c0nnex
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[Forum] Keep informed if a reply is made to a support request

Post by c0nnex » 29 Apr 2016, 00:21

It's always a good idea to keep up to date with threads you are involved in, this specially is true if you post to the support forum.
I try to answer to support requests within 2 hours, often within minutes, and it will help you a lot if you are notified if this happens.
If you are not visiting the forum regulary, or have an important problem, it's a good idea to change your board preferences to send you an email, when a reply comes in.

To do so, first go to the posting defaults in your profile ( http://www.fsgs.com/forum/ucp.php?i=ucp_prefs&mode=post ) and change the setting of "Notify me upon replies by default" to "yes". This will by default subscribe you to any thread you post to.
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Then, switch to the notification options (http://www.fsgs.com/forum/ucp.php?i=ucp ... on_options) and enable email for the notification you want to get via email:
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Don't forget to hit "Submit after each change".

In future you will be able to see your support requests from within SPAD.neXt and even be able to open a ticket from with SPAD.neXt

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